Cashless Catering Going Live Friday 19th September

Cashless Catering
Cashless Catering
20140917_Catering.pdf
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Our new cashless catering system will be going live in the canteen from Friday 19th September. We have delayed this by just one day to ensure that all the systems are talking to each other properly and to ensure the system works smoothly. You can already top-up your ParentPay account, which will show on the tills on Friday. Please ensure students bring cash for their lunch on Thursday 18th September.

All students have now been issued with a slip showing their unique  4 digit PIN, this should also be recorded in a safe place in their Manor File or iPad for future reference. Students will need to use this PIN at the tills in the Canteens as they cannot accept cash from Friday 19th September. For security reasons, on entering the PIN at the counter, a photo will appear on the till display to ensure that the student in front of the catering staff is the correct student for that PIN.

From Friday students in receipt of free school meals will no longer need the ticket issued to them and must  use their PIN no when requested at the till.

If you pay for your children’s meals and have not activated your ParentPay account, we would ask you to do so as soon as possible. If you have lost or have not received your activation details, please e mail cmaparentpay@castlepartnership.org.uk  with your name and address and student name(s) so that they can be re-issued to you as soon as possible. For emergency top ups, there are currently two cash loading machines, 1 at each site, which students can put cash onto their accounts using their PIN. This must be done before going to the canteen to purchase food as there is no overdraft facility available.

A letter outlining the new process will be given to all students and there will be staff from the Caterers and the Academy on hand during the go live to ensure that all runs as smoothly as possible.

Thank you for your support.

Cashless Catering
Cashless Catering
20140917_Catering.pdf
288.9 KiB
474 Downloads
Details

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